Terms of use

Last updated: November 13, 2026.

These terms apply to the PearPlayer app for Samsung Smart TV and to the PearPlayer web portal. By installing or using the app, activating a TV in the portal or completing a payment, you confirm that you have read and accept these terms. If you do not agree, do not use the service.

1. What PearPlayer is

PearPlayer is media player software for Samsung Smart TVs, with a web portal for linking TVs and adding lists. We do not provide, sell or broker channels, movies, series, playlists or content subscriptions. The app comes empty and only plays what you add yourself. We have no partnership with any IPTV provider and do not recommend any.

2. Your lists and the content

You are solely responsible for the M3U lists and Xtream Codes logins you add and for everything you watch with them, and you confirm that the rights holders have authorized you to use them. We do not control, check or answer for the content of the lists, nor for the quality, stability or legality of the providers.

If your lists include adult content, it is up to you to control minors' access to the TV.

3. Prohibited uses

You may not:

4. Account and access

There is no sign-up with email and password: your account is created when you enter the code shown on the TV in the portal. To sign in on another device, use the recovery key or an access code generated by a linked TV. Keep your recovery key safe. If you lose it and no longer have any linked TV, we have no way to recover the account.

You are responsible for what is done with your account. There are limits on TVs and lists per account, shown in the portal when reached.

5. Free trial and per-TV license

Each TV gets a single 7-day free trial, tied to the device itself. Reinstalling the app or linking the TV to another account does not restart the trial. After the trial, the TV needs its own license to keep playing.

Each license covers one TV, with one active installation at a time: activating the app again on the same TV deactivates the previous installation. The license cannot be transferred to another TV.

6. Prices and payment

Prices are shown on the website and on the payment screen before you confirm, in the currency of the chosen language, and always refer to the player license, never to content. Fees charged by your bank or card issuer, such as currency conversion, are your responsibility.

Payments are processed by Stripe, by card and, for the lifetime plan in Brazilian reais, also by Pix. We have no access to your card details. The TV is unlocked automatically once Stripe confirms the payment. Stripe's records serve as proof of purchase.

We may change prices at any time. A new price applies to new purchases and, for an active subscription, only from the next renewal, with notice before it.

7. Subscription, renewal and cancellation

The 6-month and 1-year plans are auto-renewing subscriptions: at the end of each period, the same amount is charged to the payment method on file until you cancel. You can cancel at any time in the portal, under My TVs, with no fee. Cancelling stops future charges, and the TV stays unlocked until the end of the period already paid. If a renewal charge fails, the TV stops playing when the paid period ends, until the payment is settled.

The lifetime plan is a one-time payment with no future charges. It covers that TV for as long as PearPlayer is offered for it.

8. No refunds

There are no refunds, neither for the unused part of a cancelled subscription nor for the lifetime plan. Use the free trial to check that PearPlayer works on your TV and with your lists before paying.

If a payment is reversed or disputed with your bank or card issuer, the corresponding license is removed from the TV.

9. Suspension and termination

We may suspend or terminate accounts, TVs and licenses, without refund, in case of breach of these terms, fraud, abuse of the free trial, use that harms the service or other users, or an order from a competent authority. You can unlink TVs and delete lists in the portal whenever you want.

10. Software license and trademarks

The app, the portal and the API are proprietary software, with all rights reserved. We grant you a personal, non-exclusive and non-transferable license to use them, valid for as long as you comply with these terms.

Samsung and Tizen are trademarks of Samsung Electronics Co., Ltd. PearPlayer is an independent app, not affiliated with, sponsored or approved by Samsung. Other trademarks mentioned belong to their owners.

11. Movie and series information

Synopses, cast, images, ratings and episodes shown on movie and series pages come from Wambesha (wambesha.com), and some texts are machine-translated. This information may be incomplete, wrong or not match the content of your list.

12. Availability

The service is provided "as is". We do not guarantee compatibility with every TV model, format, codec or provider, nor uninterrupted operation. Playback depends on your internet connection and your provider's server. The app needs a connection to our servers to activate the TV, check the license and receive the lists. We may carry out maintenance and change, add or remove features.

13. Limitation of liability

To the extent permitted by law, we are not liable for indirect damages, lost profits or data loss, nor for failures, blocks or content of the providers of your lists. Our total liability is limited to the amount you paid for the license of the affected TV in the 12 months before the event.

14. Privacy

How we handle your data is described in the Privacy policy.

15. Changes to these terms

We may update these terms. The date at the top shows the version in force, and important changes will be announced in the portal or in the app. Continuing to use the service afterwards means you accept the new version.

16. Languages

These terms are published in several languages. If the versions differ, the Portuguese version prevails.

17. Contact

Questions and support: suporte@pearplayer.app.